The National Highway Traffic Safety Administration (NHTSA) has issued a significant recall for the Jeep Grand Cherokee, involving a large number of vehicles. A total of 331,401 SUVs, dating back to 2021 models, have been identified as potentially experiencing a rear spring failure. This means that the springs could detach and come off while driving, posing a safety risk.
The recall specifically affects both the standard Grand Cherokee and the stretched Grand Cherokee L models, but only those without an air suspension system. More specifically, the NHTSA recall (ID 23V-413) identifies 114,302 Grand Cherokees at potential risk, while the remaining 217,099 models are Grand Cherokee Ls. The production dates for the recalled vehicles vary, with the Grand Cherokee L starting from December 5, 2020, covering the model years 2021 through 2023. For the Grand Cherokee, the production period begins on May 17, 2021, and extends through the 2022 and 2023 model years. The suspect production period for both ends on May 31, 2023.
The issue at hand is related to the incorrect installation of rear coil springs during the specified production periods. Although specific details about the misinstallation are not provided in the recall, it is worth noting that two customer assistance records, two field reports, and 17 warranty claims have been potentially linked to this problem. Fortunately, there have been no reported accidents or injuries resulting from the spring failures at this time.
The process to address this recall is already in motion. Direct notifications to owners of potentially affected vehicles will begin on July 28. Dealers were notified about the recall on June 8, and the remedy involves a thorough inspection of the rear suspension. If necessary, repairs to the coil assembly will be conducted to rectify the issue.
It is crucial for affected Jeep Grand Cherokee owners to heed the recall notice and take appropriate action to ensure their vehicle’s safety. By following the instructions and having their rear suspension inspected and repaired if needed, owners can mitigate the risk of experiencing a rear spring failure while driving.